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U.S. Citizen Services

IMPORTANT: For all non-emergency visits to the US Embassy in Copenhagen for American Citizen Services, one must schedule an appointment. Not all services require a visit to the Embassy. Read the individual service instructions to determine if a visit to the Embassy is necessary.

Available Citizen Services

The ACS unit provides the following services:

The ACS Unit also provides emergency assistance to American citizens in distress: when an American is destitute, arrested, separated from minor children, or sick. In an emergency, the Embassy Duty Officer can be reached at any time.


The Embassy is on Dag Hammarskjölds Allé 24, 2100 Copenhagen Ø, near Østerport train station. Map indicating The Embassy's location.

Hours of Operation

The ACS unit accepts appointments between 9 am and 12 noon on weekdays, except Fridays.  The Embassy is closed on American and Danish holidays.  For emergency cases, please contact us by telephone or email.

Telephone inquiry hours: (45) 33 41 71 00, between 2 and 4 pm. Email:

Ambassador Rufus Gifford

  • Ambassador Rufus Gifford

Overseas Voting

Consular Tours

  • Periodically, consular staff will visit Aarhus to assist American Citizens. If you want to know more, please contact us at 33 41 72 22 between 2 and 3 PM

When visiting the Embassy

  • Thread Please have a form of photo identification available to present to the guard. Once verified, the guard will begin the security scanning process, which is similar to that of most international airports.

    When entering the security area, the guard will ask you to empty your pockets of all metal items, no matter what size and shape. Belts with a metal buckle must also be removed.

    All small electronic items, such as mobile phones, iPods, MP 3 players and USB keys, must be left with the guards. The items stay in the security area, where you may recover them upon your departure. The guard provides a receipt for your items.

    Due to security restrictions, no portable computers, iPads, eReaders such as Kindles or Nooks and large bags (back packs, suitcases, etc.) are allowed in the embassy. You are strongly advised not to bring such items to the embassy.

    Knives and other weapon-like items are prohibited in the Embassy. If you have a knife or other weapon like item on your person or in your baggage, you must tell the guard. Any knife or other weapon like item found by the guard during the search will be confiscated and turned over to the Danish police. You are strongly advised to leave all knives and other weapon-like items at home.

    After emptying your pockets, please walk through the metal detector. If cleared by the detector and the guard, you continue forward and may recover your non-electronic items.