U.S. Citizen Services
No ACS appointments on 7th and 10th August 2015
- Due to scheduled technical systems updates it will not be possible to schedule appointments with the American Citizens Services Unit on Friday 7th August and Monday 10th August 2015. Persons who already scheduled appointments with ACS on these 2 days have been re-scheduled. If you had an appointment on 7th or 10th August 2015 and have not yet been contacted by the ACS unit, please send us an e-mail at CopenhagenACS@state.gov
IMPORTANT: For all non-emergency visits to the US Embassy in Copenhagen for American Citizen Services, one must schedule an appointment. Not all services require a visit to the Embassy. Read the individual service instructions to determine if a visit to the Embassy is necessary.
Available Citizen Services
The ACS unit provides the following services:
- Passport services;
- Registration of the birth of children (Consular Report of Birth Abroad);
- Federal benefits assistance;
- Notarial services;
- Voting information and voter registration assistance; and
- Information to Americans visiting and residing in Denmark.
The ACS Unit also provides emergency assistance to American citizens in distress: when an American is destitute, arrested, separated from minor children, or sick. In an emergency, the Embassy Duty Officer can be reached at any time.
The Embassy is on Dag Hammarskjölds Allé 24, 2100 Copenhagen Ø, near Østerport train station. Map indicating The Embassy's location.
Hours of Operation
The ACS unit will be closed on March 6
The ACS unit accepts appointments between 9 am and 12 noon on weekdays, except Thursdays. The Embassy is closed on American and Danish holidays. For emergency cases, please contact us by telephone or email.
Telephone inquiry hours: (45) 33 41 71 00, between 2 and 3 pm. Email: CopenhagenACS@state.gov
Federal Voting Assistance Program (FVAP)
Voting help for Uniformed Service Members, their families and other U.S. Citizens living outside the United States.
Periodically, consular staff will visit Aarhus to assist American Citizens. If you want to know more, please contact us at 33 41 72 22 between 2 and 3 PM
When visiting the Embassy
Please have a form of photo identification available to present to the guard. Once verified, the guard will begin the security scanning process, which is similar to that of most international airports.
When entering the security area, the guard will ask you to empty your pockets of all metal items, no matter what size and shape. Belts with a metal buckle must also be removed.
All small electronic items, such as mobile phones, iPods, MP 3 players and USB keys, must be left with the guards. The items stay in the security area, where you may recover them upon your departure. The guard provides a receipt for your items.
Due to security restrictions, no portable computers, iPads, eReaders such as Kindles or Nooks and large bags (back packs, suitcases, etc.) are allowed in the embassy. You are strongly advised not to bring such items to the embassy.
Knives and other weapon-like items are prohibited in the Embassy. If you have a knife or other weapon like item on your person or in your baggage, you must tell the guard. Any knife or other weapon like item found by the guard during the search will be confiscated and turned over to the Danish police. You are strongly advised to leave all knives and other weapon-like items at home.
After emptying your pockets, please walk through the metal detector. If cleared by the detector and the guard, you continue forward and may recover your non-electronic items.